How To Fix /DSD/RP_MASTERDATA310 - Select only one tour

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/RP_MASTERDATA -

• Message number: 310

• Message text: Select only one tour

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/RP_MASTERDATA310 - Select only one tour ?

  The SAP error message /DSD/RP_MASTERDATA310 Select only one tour typically occurs in the context of the SAP Direct Store Delivery (DSD) module when a user attempts to perform an action that requires the selection of a single tour, but multiple tours have been selected instead.
  Cause:
  The error is caused by the system detecting that more than one tour has been selected in a process where only one tour is allowed. This can happen in various scenarios, such as when trying to create or modify delivery documents, or when processing sales orders related to tours.
  Solution:
  To resolve this error, you should ensure that only one tour is selected when performing the action. Here are the steps you can take:
  
  
  Review Your Selection: Go back to the selection screen where you are choosing the tour. Make sure that you only select one tour from the list.
  
  
  Clear Multiple Selections: If you have inadvertently selected multiple tours, clear your selections and choose only one.
  
  
  Check for Filters: If you are using filters or search criteria to find tours, ensure that they are set correctly to limit the results to a single tour.
  
  
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user manuals related to the DSD module for guidance on how to properly select tours.
  
  
  User Training: If this is a recurring issue, consider providing additional training for users on how to navigate the tour selection process effectively.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the DSD module that may be related to tour management.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that only one tour is selected, you should be able to resolve the error and proceed with your tasks in the SAP system.