How To Fix /DSD/RP_MASTERDATA010 - No visiting hours or delivery hours exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/RP_MASTERDATA -

• Message number: 010

• Message text: No visiting hours or delivery hours exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/RP_MASTERDATA010 - No visiting hours or delivery hours exist ?

  The SAP error message /DSD/RP_MASTERDATA010 indicates that there are no visiting hours or delivery hours defined for a specific customer or location in the system. This error typically occurs in the context of SAP's Direct Store Delivery (DSD) or similar logistics and distribution processes.
  Cause:
  
  
  Missing Master Data: The primary cause of this error is that the master data for the customer or location does not have any defined visiting hours or delivery hours. This can happen if the data was not set up correctly during the initial configuration or if it has been inadvertently deleted or not maintained.
  
  
  Incorrect Configuration: There may be issues with the configuration settings in the SAP system that prevent the system from recognizing the defined hours.
  
  
  Data Migration Issues: If data was migrated from another system, it’s possible that the visiting or delivery hours were not transferred correctly.
  
  
  Solution:
  
  
  Check Master Data: 
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data) and verify if the visiting hours and delivery hours are defined.
  If they are missing, you will need to enter the appropriate visiting and delivery hours.
  
  
  
  Maintain Delivery Hours:
  
  Use transaction code /DSD/MD to maintain the master data for DSD. Ensure that the delivery hours are set up correctly for the relevant customer or location.
  
  
  
  Configuration Settings:
  
  Check the configuration settings in the SAP system related to DSD and ensure that the necessary parameters for visiting and delivery hours are correctly set.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help files related to DSD master data to ensure that all necessary fields are filled out correctly.
  
  
  
  Testing: 
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs when processing deliveries or visits.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, and /DSD/MD for managing customer master data and DSD settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary permissions to view and edit master data.
  Training: If this is a recurring issue, consider providing training for users on how to maintain master data effectively.
  
  By following these steps, you should be able to resolve the error message /DSD/RP_MASTERDATA010 and ensure that the necessary visiting and delivery hours are properly defined in the system.