How To Fix /DSD/PR_MSG038 - Please put cursor on a valid order line.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /DSD/PR_MSG -

  • Message number: 038

  • Message text: Please put cursor on a valid order line.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /DSD/PR_MSG038 - Please put cursor on a valid order line. ?

    The SAP error message /DSD/PR_MSG038 with the description "Please put cursor on a valid order line" typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that the system expects the user to select a valid order line before performing a certain action, such as processing or editing an order.

    Cause:

    1. No Selection: The user has not selected any order line in the order list.
    2. Invalid Selection: The selected line may not be valid for the action being attempted (e.g., it could be a header line or a line that is not editable).
    3. Display Mode: The user might be in a display mode where editing or processing is not allowed.
    4. Data Issues: There may be issues with the data in the order, such as missing or incorrect information.

    Solution:

    1. Select a Valid Line: Ensure that you click on a specific order line that is valid for the action you want to perform. The line should be highlighted or selected before proceeding.
    2. Check Order Status: Verify that the order line is in a status that allows for the action you are trying to perform (e.g., it should not be completed or canceled).
    3. Switch Modes: If you are in display mode, switch to edit mode if applicable.
    4. Refresh the Screen: Sometimes, refreshing the screen or reloading the order can help resolve temporary glitches.
    5. Consult Documentation: Refer to the SAP documentation or help files for specific instructions related to the DSD module and the actions you are trying to perform.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Training: Ensure that users are trained on how to navigate the DSD module and understand the importance of selecting valid order lines.
    • System Configuration: Sometimes, configuration issues in the SAP system can lead to unexpected behavior. Ensure that the DSD module is properly configured.

    By following these steps, you should be able to resolve the error and continue with your tasks in the SAP system.

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