How To Fix /DSD/ME_CPT219 - Driver number is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 219

• Message text: Driver number is not valid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT219 - Driver number is not valid ?

  The SAP error message /DSD/ME_CPT219 Driver number is not valid typically occurs in the context of the SAP Direct Store Delivery (DSD) module, which is used for managing deliveries directly to retail stores. This error indicates that the driver number entered in the system does not correspond to a valid entry in the database.
  Causes:
  
  Invalid Driver Number: The driver number entered may not exist in the system or may have been deleted or deactivated.
  Data Entry Error: There may be a typographical error in the driver number input.
  Configuration Issues: The driver number may not be properly configured in the system settings or master data.
  Authorization Issues: The user may not have the necessary permissions to access the driver information.
  
  Solutions:
  
  Verify Driver Number: Check the driver number for any typographical errors. Ensure that the correct number is being used.
  Check Master Data: Go to the relevant master data tables (e.g., driver master data) to confirm that the driver number exists and is active.
  Update Driver Information: If the driver number is not valid, you may need to create a new driver entry or reactivate an existing one.
  Consult with IT or SAP Support: If you are unable to resolve the issue, consult with your IT department or SAP support team for further assistance. They can check the backend configuration and data integrity.
  Review User Permissions: Ensure that the user has the necessary permissions to access and modify driver information.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access driver master data, such as /DSD/DRIVER or similar, depending on your SAP version and configuration.
  Documentation: Refer to SAP documentation or help files related to the DSD module for more detailed information on managing driver data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem persists, further investigation into the system configuration and data may be necessary.