How To Fix /DSD/ME_CPT103 - Error occurred when reading the passwords

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 103

• Message text: Error occurred when reading the passwords

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT103 - Error occurred when reading the passwords ?

  The SAP error message /DSD/ME_CPT103 indicates that there was an issue when attempting to read passwords, typically related to user authentication or access control in the SAP system. This error can occur in various contexts, such as during user logins, when accessing certain transactions, or when executing specific programs that require user credentials.
  Possible Causes:
  
  Incorrect User Credentials: The user may have entered an incorrect username or password.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Password Expiration: The user's password may have expired and needs to be reset.
  Authorization Issues: The user may not have the necessary authorizations to access the required resources.
  System Configuration Issues: There may be issues with the configuration of the authentication method (e.g., LDAP, SSO).
  Network Issues: Connectivity problems between the SAP system and the authentication server.
  
  Solutions:
  
  Verify Credentials: Ensure that the username and password are entered correctly. Check for case sensitivity and any special characters.
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction SU01 or SU10.
  Reset Password: If the password has expired, the user should reset it. This can be done by the user or an administrator.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Review System Configuration: Check the configuration settings for user authentication in the SAP system. This may involve reviewing settings in transaction SU01 or SICF for web services.
  Network Troubleshooting: If the issue is related to network connectivity, check the network settings and ensure that the SAP system can communicate with any external authentication services.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SU53: Display Authorization Check
  SICF: Maintain Services
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.