How To Fix /DSD/ME_CPT065 - No roles or passwords found

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 065

• Message text: No roles or passwords found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT065 - No roles or passwords found ?

  The SAP error message /DSD/ME_CPT065 No roles or passwords found typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when there is an issue with user roles or authentication settings. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing User Roles: The user attempting to access the DSD functionality may not have the necessary roles assigned in the SAP system.
  Password Issues: The user may not have a valid password set up, or the password may have expired.
  Authorization Issues: The user may not have the required authorizations to perform the action they are trying to execute.
  Configuration Issues: There may be a misconfiguration in the DSD settings or user management settings in the SAP system.
  
  Solutions:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user. Ensure that the necessary roles for DSD are assigned.
  If roles are missing, assign the appropriate roles and save the changes.
  
  
  
  Reset Password:
  
  If the password is suspected to be the issue, reset the user’s password in transaction SU01.
  Ensure that the user is informed of the new password and that they change it upon first login.
  
  
  
  Review Authorizations:
  
  Use transaction SU53 to check for authorization failures after the error occurs. This will help identify which specific authorizations are missing.
  If necessary, work with your security team to adjust the authorizations accordingly.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the DSD module to ensure that everything is set up correctly.
  Consult with your SAP Basis or DSD functional team to verify that the system is configured properly.
  
  
  
  User Lock:
  
  Ensure that the user account is not locked. You can check this in transaction SU01 as well.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the DSD module for any specific configurations or known issues that might relate to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the DSD module and this specific error message.
  User Management: Familiarize yourself with user management and role assignment in SAP to prevent similar issues in the future.
  Training: Consider training for users on how to manage their roles and passwords effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.