How To Fix /DSD/ME_CPT023 - User & could not be added

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 023

• Message text: User & could not be added

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT023 - User & could not be added ?

  The SAP error message /DSD/ME_CPT023 User & could not be added typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when trying to add a user to a specific role or authorization group. This error can arise due to various reasons, including authorization issues, incorrect user data, or system configuration problems.
  Possible Causes:
  
  Authorization Issues: The user attempting to add another user may not have the necessary permissions to perform this action.
  User Data Issues: The user being added may not exist in the system or may have incomplete or incorrect data.
  Role Assignment Problems: The role or authorization group being assigned may not be properly configured or may not exist.
  System Configuration: There may be issues with the configuration of the DSD module or related components.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user trying to add another user has the necessary authorizations. You can check this in transaction SU53 after the error occurs to see what authorizations are missing.
  If necessary, consult with your SAP security team to grant the required permissions.
  
  
  
  Verify User Data:
  
  Check if the user being added exists in the system. You can do this by using transaction SU01 to look up the user.
  Ensure that all required fields for the user profile are filled out correctly.
  
  
  
  Review Role Configuration:
  
  Verify that the role or authorization group you are trying to assign is correctly configured and active. You can check this in transaction PFCG.
  Ensure that the role has the necessary authorizations for the actions the user needs to perform.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the DSD module and user management for any specific configurations or known issues.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SM21 to view system logs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the actions being performed.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check
  SM21: System Log
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.