How To Fix /DSD/ME_CPT020 - User cannot be changed as it is already locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 020

• Message text: User cannot be changed as it is already locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT020 - User cannot be changed as it is already locked ?

  The SAP error message /DSD/ME_CPT020 indicates that a user cannot be changed because the user record is currently locked. This typically occurs in the context of user management or when trying to modify user-related data in the SAP system.
  Cause:
  
  
  User Locking: The user record is locked by another process or user. This can happen if:
  
  Another user is currently editing the same user record.
  The user record is locked due to a previous transaction that did not complete successfully.
  The user is in a state of being processed (e.g., during a batch job or a workflow).
  
  
  
  Authorization Issues: The user attempting to make changes may not have the necessary authorizations to unlock or modify the user record.
  
  
  System Configuration: There may be system settings or configurations that enforce locking mechanisms for user records.
  
  
  Solution:
  
  
  Check for Active Sessions: Verify if another user is currently editing the same record. If so, wait for them to complete their changes.
  
  
  Unlock the User Record:
  
  If you have the necessary authorizations, you can unlock the user record. This can typically be done through transaction codes like SU01 (User Maintenance) or SU10 (Mass User Maintenance).
  If you are unable to unlock it yourself, contact your SAP administrator or the person responsible for user management in your organization.
  
  
  
  Review Background Jobs: Check if there are any background jobs that might be locking the user record. You can use transaction SM37 to monitor background jobs.
  
  
  Check for System Locks: Use transaction SM12 to check for any locks on the user record. If you find a lock that is no longer needed, you can delete it (if you have the necessary permissions).
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support for further troubleshooting steps specific to your SAP version and configuration.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SM12: Display and Delete Locks
  SM37: Monitor Background Jobs
  
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform user management tasks.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user locking mechanisms.
  
  
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  
  By following these steps, you should be able to identify the cause of the locking issue and take appropriate action to resolve it.