How To Fix /DSD/ME_CPT003 - No user found

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 003

• Message text: No user found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT003 - No user found ?

  The SAP error message /DSD/ME_CPT003 No user found typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when the system is trying to process a transaction or operation that requires user information, but cannot find a valid user in the system.
  Cause:
  
  User Not Created: The user attempting to perform the action may not be created in the SAP system.
  User Deactivation: The user might be deactivated or locked in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  Configuration Issues: There may be issues with the configuration of the DSD module or related settings.
  
  Solution:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user exists in the system.
  If the user does not exist, create a new user.
  
  
  
  Check User Status:
  
  If the user exists, check if the user is active and not locked. You can do this in the same SU01 transaction.
  If the user is locked, unlock the user.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the required actions. This can be checked in the SU01 transaction under the "Roles" tab.
  Assign the necessary roles if they are missing.
  
  
  
  Check User ID:
  
  Verify that the user ID being used in the transaction is correct. Look for any typos or incorrect entries.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings for the DSD module. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the DSD module for any specific configurations or known issues.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU10 - Mass User Maintenance
  PFCG - Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Management: Familiarize yourself with user management best practices in SAP to prevent similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the /DSD/ME_CPT003 No user found error in your SAP system.