How To Fix /DSD/ME057 - Error 4: Upload of tour &1 failed due to I-Error in MI server.

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME -

• Message number: 057

• Message text: Error 4: Upload of tour &1 failed due to I-Error in MI server.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME057 - Error 4: Upload of tour &1 failed due to I-Error in MI server. ?

  The SAP error message /DSD/ME057 Error 4: Upload of tour &1 failed due to I-Error in MI server typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when there is an issue with the Mobile Infrastructure (MI) server during the upload of a tour.
  Causes:
  
  Connectivity Issues: There may be network connectivity problems between the mobile device and the MI server.
  MI Server Configuration: The MI server may not be properly configured or may be down.
  Data Format Issues: The data being uploaded may not conform to the expected format or may contain invalid entries.
  Authorization Issues: The user may not have the necessary permissions to perform the upload.
  System Performance: The MI server may be experiencing high load or performance issues, leading to timeouts or errors during processing.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the mobile device has a stable internet connection and can reach the MI server.
  Verify MI Server Status: Check if the MI server is up and running. You may need to restart the server or check for any scheduled maintenance.
  Review Data: Validate the data being uploaded for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Check User Permissions: Ensure that the user has the necessary authorizations to perform the upload. This may involve checking roles and permissions in the SAP system.
  Monitor Server Performance: Check the performance metrics of the MI server. If it is under heavy load, consider optimizing the server or scheduling uploads during off-peak hours.
  Review Logs: Check the logs on both the mobile device and the MI server for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the DSD and MI components for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.