How To Fix /DSD/ME054 - Error 5: Download of tour &1 failed due to I-Error in MI server.

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME -

• Message number: 054

• Message text: Error 5: Download of tour &1 failed due to I-Error in MI server.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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• What is the cause and solution for SAP error message /DSD/ME054 - Error 5: Download of tour &1 failed due to I-Error in MI server. ?

  The SAP error message /DSD/ME054 Error 5: Download of tour &1 failed due to I-Error in MI server typically occurs in the context of SAP's Mobile Infrastructure (MI) when there is an issue with downloading a tour or route to a mobile device. This error can be caused by various factors, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: Poor connectivity or network interruptions can lead to failures in downloading data from the MI server.
  MI Server Configuration: Incorrect configuration of the Mobile Infrastructure server can lead to communication issues.
  Data Issues: The specific tour or route may have data inconsistencies or errors that prevent it from being processed correctly.
  Authorization Issues: The user may not have the necessary permissions to access the tour data.
  System Performance: High load on the MI server or database can lead to timeouts or errors during data retrieval.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the mobile device has a stable internet connection and can reach the MI server.
  Review MI Server Logs: Check the logs on the MI server for any specific error messages that can provide more context about the failure.
  Validate Tour Data: Ensure that the tour data is complete and does not contain any inconsistencies. You may need to check the relevant tables in the SAP system.
  User Authorizations: Verify that the user has the necessary authorizations to access the tour data. This can be done through the user roles and authorizations in SAP.
  Server Performance: Monitor the performance of the MI server and database. If the server is under heavy load, consider optimizing performance or scaling resources.
  Reconfigure MI Settings: If there are configuration issues, review and correct the settings in the Mobile Infrastructure configuration.
  Retry the Download: Sometimes, simply retrying the download after addressing any identified issues can resolve the problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the SAP Mobile Infrastructure documentation for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the /DSD/ME054 error effectively.