How To Fix /DSD/HH140 - One-time customer address for customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 140

• Message text: One-time customer address for customer &1 does not exist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/HH140 - One-time customer address for customer &1 does not exist ?

  The SAP error message /DSD/HH140 One-time customer address for customer &1 does not exist typically occurs in the context of the SAP Direct Store Delivery (DSD) module when trying to process a transaction involving a one-time customer. This error indicates that the system cannot find the address information for the specified one-time customer.
  Cause:
  
  Missing One-Time Customer Data: The one-time customer address has not been created or is missing in the system.
  Incorrect Customer Number: The customer number provided may be incorrect or does not correspond to a valid one-time customer.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing information.
  Configuration Issues: The system may not be properly configured to handle one-time customers.
  
  Solution:
  
  
  Create One-Time Customer Address:
  
  Navigate to the transaction for creating one-time customer addresses (usually through the DSD module).
  Enter the required details for the one-time customer and save the record.
  
  
  
  Verify Customer Number:
  
  Check the customer number you are using in the transaction. Ensure it is correct and corresponds to a valid one-time customer.
  
  
  
  Check Configuration:
  
  Review the configuration settings for one-time customers in the DSD module. Ensure that the system is set up to handle one-time customer transactions correctly.
  
  
  
  Data Maintenance:
  
  If the one-time customer address is supposed to exist, check if it has been inadvertently deleted or not maintained properly. You may need to restore or recreate the address.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps related to managing one-time customers in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing customer data, such as VD01 (Create Customer), VD02 (Change Customer), and VD03 (Display Customer).
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify one-time customer addresses.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  
  By following these steps, you should be able to resolve the error and successfully process transactions involving one-time customers in SAP.