How To Fix /DSD/HH108 - Payment method is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 108

• Message text: Payment method is empty

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/HH108 - Payment method is empty ?

  The SAP error message /DSD/HH108 Payment method is empty typically occurs in the context of the SAP Direct Store Delivery (DSD) module when a payment method is not specified for a transaction. This can happen during the processing of sales orders, deliveries, or invoices where a payment method is required for the transaction to proceed.
  Cause:
  
  Missing Configuration: The payment method may not be configured in the system for the specific transaction type or customer.
  Customer Master Data: The customer master record may not have a payment method assigned.
  Transaction Data: The transaction being processed (e.g., sales order, delivery) may not have a payment method specified.
  Custom Logic: If there are custom enhancements or user exits, they may inadvertently clear or not set the payment method.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Ensure that a valid payment method is assigned in the relevant sections.
  
  
  
  Review Transaction Data:
  
  Check the transaction (e.g., sales order or delivery) to ensure that a payment method is specified.
  If necessary, edit the transaction to include a payment method.
  
  
  
  Configuration Settings:
  
  Verify the configuration for payment methods in the SAP system. This can be done in the SPRO transaction under:
  SPRO -> Logistics Execution -> Shipping -> Deliveries -> Define Payment Methods
  
  Ensure that the payment methods are correctly defined and assigned to the relevant sales areas or customer groups.
  
  
  
  Custom Code Review:
  
  If there are any custom developments or enhancements, review the code to ensure that it is not affecting the payment method assignment.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP documentation for the DSD module to understand the requirements for payment methods in transactions.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the DSD module for further assistance.