How To Fix /DSD/HH057 - Shipment &1 does not exist in the settlement database

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 057

• Message text: Shipment &1 does not exist in the settlement database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/HH057 - Shipment &1 does not exist in the settlement database ?

  The SAP error message /DSD/HH057 Shipment &1 does not exist in the settlement database typically occurs in the context of the SAP Direct Store Delivery (DSD) module when there is an attempt to process a shipment that the system cannot find in the settlement database. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Shipment Not Created or Processed: The shipment referenced by the error message may not have been created or processed correctly in the system.
  Settlement Data Not Updated: The shipment may exist in the system, but the settlement data has not been updated or is missing.
  Database Issues: There could be issues with the database where the settlement data is stored, such as corruption or connectivity problems.
  Incorrect Shipment Number: The shipment number being referenced may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to access the shipment data.
  
  Solutions:
  
  Verify Shipment Creation: Check if the shipment with the specified number exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like /DSD/SHPMNT).
  Check Settlement Data: Ensure that the shipment has been processed for settlement. You may need to run the settlement process again if it was not completed.
  Database Integrity Check: If you suspect database issues, work with your IT team to check the integrity of the database and resolve any issues.
  Correct Shipment Number: Double-check the shipment number for any typos or errors. Ensure you are using the correct format and number.
  User Authorizations: Verify that the user has the necessary permissions to access the shipment and settlement data. If not, contact your SAP security team to adjust the authorizations.
  Consult Documentation: Refer to SAP documentation or notes related to the DSD module for any specific guidance on this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for notes using the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the DSD module, such as /DSD/SHPMNT for shipment processing and /DSD/SETTLE for settlement processing.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.