How To Fix /DSD/HH036 - No cust. visit header found for one-time addr. data - Visit ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 036

• Message text: No cust. visit header found for one-time addr. data - Visit ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/HH036 - No cust. visit header found for one-time addr. data - Visit ID &1 ?

  The SAP error message /DSD/HH036 No cust. visit header found for one-time addr. data - Visit ID &1 typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when dealing with customer visits and one-time addresses. This error indicates that the system is unable to find a corresponding customer visit header for the specified one-time address data associated with the given Visit ID.
  Cause:
  
  Missing Visit Header: The most common cause of this error is that there is no existing visit header for the specified Visit ID. This can happen if the visit was not created properly or if it was deleted.
  Incorrect Data Entry: There may be a mistake in the data entry, such as an incorrect Visit ID or one-time address data that does not match any existing records.
  Data Synchronization Issues: If there are issues with data synchronization between different systems or modules, it may lead to missing or inconsistent data.
  Configuration Issues: There may be configuration issues in the DSD module that prevent the system from recognizing the visit header.
  
  Solution:
  
  Check Visit ID: Verify that the Visit ID you are using is correct and exists in the system. You can do this by checking the customer visit records in the DSD module.
  Create Missing Visit Header: If the visit header is indeed missing, you may need to create a new customer visit header for the specified one-time address. Ensure that all required fields are filled out correctly.
  Review One-Time Address Data: Ensure that the one-time address data is correctly entered and matches the expected format. Check for any discrepancies or errors in the address details.
  Data Consistency Check: Run a consistency check in the DSD module to identify any data integrity issues that may be causing the error.
  Consult Documentation: Review SAP documentation or notes related to the DSD module for any specific guidance on handling this error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the DSD module, such as /DSD/HH for handling customer visits.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage customer visits and one-time addresses.
  
  By following these steps, you should be able to diagnose and resolve the error message /DSD/HH036 No cust. visit header found for one-time addr. data - Visit ID &1.