How To Fix /DSD/DX030 - Customer &1 has no partner role in delivery &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /DSD/DX -

  • Message number: 030

  • Message text: Customer &1 has no partner role in delivery &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /DSD/DX030 - Customer &1 has no partner role in delivery &2 ?

    The SAP error message /DSD/DX030 Customer &1 has no partner role in delivery &2 typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that the specified customer (identified by &1) does not have a defined partner role in the delivery document (identified by &2). Partner roles are essential in SAP for defining the relationships between different entities involved in a transaction, such as customers, vendors, and shipping points.

    Cause:

    1. Missing Partner Role: The customer does not have the necessary partner role (e.g., sold-to party, ship-to party) assigned in the delivery document.
    2. Configuration Issues: The partner determination procedure may not be correctly configured for the customer or the delivery type.
    3. Data Inconsistencies: There may be inconsistencies in the master data for the customer or the delivery document.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
      • Ensure that the customer has the necessary partner roles assigned (e.g., sold-to, ship-to, payer).
    2. Review Delivery Document:

      • Check the delivery document (transaction code VL03N) to see if the partner roles are populated correctly.
      • If the delivery is missing partner roles, you may need to recreate the delivery or adjust the existing one.
    3. Partner Determination Procedure:

      • Verify the partner determination procedure assigned to the sales area of the customer.
      • Ensure that the procedure includes the necessary partner roles and that the customer is assigned to the correct sales area.
    4. Configuration Settings:

      • Check the configuration settings in the SAP system for partner determination (transaction code SPRO).
      • Navigate to Sales and Distribution -> Basic Functions -> Partner Determination and review the settings for the relevant delivery type.
    5. Recreate Delivery:

      • If the issue persists, consider recreating the delivery document after ensuring that the customer master data is correct.

    Related Information:

    • Transaction Codes:

      • XD03: Display Customer (General Data)
      • VD03: Display Customer (Sales Area Data)
      • VL03N: Display Outbound Delivery
      • SPRO: Customizing Implementation Guide
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to partner determination or the DSD module.

    • Documentation: Refer to SAP Help documentation for detailed information on partner determination and delivery processing.

    By following these steps, you should be able to resolve the error and ensure that the customer has the appropriate partner roles in the delivery document.

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