How To Fix DPWTY_RFC001 - Claim &1 was changed, timestamp old is obsolet

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY_RFC - messages package dp_wty_rfc

• Message number: 001

• Message text: Claim &1 was changed, timestamp old is obsolet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY_RFC001 - Claim &1 was changed, timestamp old is obsolet ?

  The SAP error message DPWTY_RFC001 typically indicates that there is a synchronization issue with a claim in the system. The message states that a claim (identified by &1) has been changed, and the old timestamp is considered obsolete. This usually occurs in scenarios where multiple users or processes are trying to access or modify the same claim simultaneously, leading to conflicts.
  Cause:
  
  Concurrent Modifications: The claim was modified by another user or process after it was retrieved for processing, leading to a mismatch in the timestamps.
  Data Consistency Issues: There may be issues with data consistency in the system, possibly due to network problems or system errors.
  Session Timeout: If a session times out while a user is working on a claim, the system may not recognize the latest changes made by other users.
  
  Solution:
  
  Refresh the Data: Retrieve the latest version of the claim from the database. This can often be done by reloading the claim in the application.
  Check for Concurrent Changes: Investigate if other users are modifying the same claim. If so, coordinate with them to avoid conflicts.
  Error Handling: Implement error handling in your application to gracefully manage such conflicts. This may include prompting the user to refresh or retry the operation.
  Review System Logs: Check system logs for any underlying issues that may have caused the error, such as network interruptions or database locks.
  Consult Documentation: Refer to SAP documentation or support for specific guidance related to your version and configuration of the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE37 (Function Modules) to investigate the underlying data structures or function modules involved in the claim processing.
  User Training: Ensure that users are trained on how to handle claims properly, especially in environments where multiple users may be accessing the same data.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.