How To Fix DPWTY090 - Recall &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 090

• Message text: Recall &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY090 - Recall &1 not found ?

  The SAP error message DPWTY090 with the description "Recall &1 not found" typically occurs in the context of the SAP Warehouse Management (WM) or Extended Warehouse Management (EWM) modules. This error indicates that the system is unable to find a specific recall (or return) document or item that is referenced by the system.
  Causes:
  
  Missing Recall Document: The recall document that is being referenced does not exist in the system. This could be due to it being deleted or never created.
  Incorrect Document Number: The document number (&1) being referenced may be incorrect or mistyped.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to the document not being recognized.
  Authorization Issues: The user may not have the necessary authorizations to view or access the recall document.
  Configuration Issues: There may be configuration settings in the WM or EWM module that are not set up correctly.
  
  Solutions:
  
  Verify Document Number: Check the document number (&1) to ensure it is correct. If it is incorrect, use the correct number.
  Check Document Existence: Use transaction codes like LI03 (for WM) or relevant EWM transactions to check if the recall document exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the recall document.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant documents and data are correctly synchronized and available in the system.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for WM or EWM for more information on recall processes and related configurations.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.