How To Fix DPWTY063 - Recall not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 063

• Message text: Recall not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY063 - Recall not found ?

  The SAP error message DPWTY063: Recall not found typically occurs in the context of the SAP system when dealing with the handling of documents or data that are expected to be recalled or retrieved but cannot be found in the system. This error can arise in various scenarios, such as during document processing, data retrieval, or when trying to access specific records.
  Causes:
  
  Missing Data: The recall operation is trying to access a document or record that does not exist in the database.
  Incorrect Parameters: The parameters or identifiers used to search for the recall may be incorrect or not match any existing records.
  Data Deletion: The document or record may have been deleted or archived, making it unavailable for recall.
  Authorization Issues: The user may not have the necessary permissions to access the document or record.
  System Configuration: There may be issues with the configuration of the SAP system that affect how recalls are processed.
  
  Solutions:
  
  Verify Document Existence: Check if the document or record you are trying to recall actually exists in the system. You can do this by searching for it using the appropriate transaction codes or reports.
  Check Parameters: Ensure that the parameters or identifiers you are using to recall the document are correct. Double-check for typos or incorrect values.
  Review Deletion/Archiving Policies: If the document has been deleted or archived, consult with your SAP administrator to see if it can be restored or if there are alternative ways to access the information.
  User Authorizations: Verify that you have the necessary authorizations to access the document. If not, contact your system administrator to request the appropriate permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in searching for documents or records, such as SE16 (Data Browser) or SARA (Archive Administration).
  SAP Documentation: Refer to SAP Help documentation for more details on document management and recall processes.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.