How To Fix DPWTY060 - Master warranty &1 replaced with master warranty &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 060

• Message text: Master warranty &1 replaced with master warranty &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY060 - Master warranty &1 replaced with master warranty &2 ?

  The SAP error message DPWTY060 indicates that there is a conflict or issue with the master warranty in the system. Specifically, it suggests that one master warranty (identified as &1) has been replaced by another master warranty (identified as &2). This typically occurs in the context of warranty management within SAP, where warranties are tracked and managed for products or services.
  Cause:
  
  Master Warranty Replacement: The primary cause of this error is that the system has detected that the master warranty you are trying to use has been replaced by another master warranty. This could happen due to updates in warranty terms, changes in product offerings, or corrections in warranty data.
  Data Inconsistency: There may be inconsistencies in the warranty data, such as incorrect entries or outdated information in the master warranty records.
  Configuration Issues: There could be configuration issues in the warranty management module that lead to the system not recognizing the correct master warranty.
  
  Solution:
  
  Check Warranty Records: Review the master warranty records in the system. Verify the details of both the original warranty (&1) and the replacement warranty (&2). Ensure that the replacement warranty is correctly configured and active.
  Update Transactions: If you are processing a transaction that references the old warranty, update it to reference the new warranty. This may involve changing the warranty assignment in the relevant documents or transactions.
  Data Consistency Check: Run consistency checks on the warranty data to identify any discrepancies. This may involve using SAP tools or reports designed for warranty management.
  Consult Documentation: Refer to SAP documentation or help resources for warranty management to understand the implications of replacing master warranties and how to manage them effectively.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting with SAP experts who can provide guidance based on your specific system configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on warranty management issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as IW21 (Create Notification), IW22 (Change Notification), or others that may be applicable.
  Training and Documentation: Ensure that users involved in warranty management are trained on the processes and understand how to handle master warranties effectively.
  
  By following these steps, you should be able to address the DPWTY060 error and ensure that your warranty management processes are functioning smoothly.