How To Fix DPVMS_UI_MSG031 - Personalization data not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPVMS_UI_MSG - VMS DP : Messages

• Message number: 031

• Message text: Personalization data not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPVMS_UI_MSG031 - Personalization data not found ?

  The SAP error message DPVMS_UI_MSG031 ("Personalization data not found") typically occurs when the system is unable to retrieve or locate the personalization settings for a user or a specific application. This can happen for various reasons, including:
  Causes:
  
  Missing Personalization Data: The user may not have any personalization data saved in the system.
  User Authorization Issues: The user may not have the necessary permissions to access the personalization data.
  Technical Issues: There may be a technical issue with the system or the database that is preventing the retrieval of personalization data.
  Incorrect User Profile: The user profile may not be correctly set up, leading to the inability to find the personalization data.
  Data Deletion: Personalization data may have been deleted or not properly migrated during system upgrades or changes.
  
  Solutions:
  
  Check User Personalization: Verify if the user has any personalization settings saved. If not, the user can create new personalization settings.
  Review Authorizations: Ensure that the user has the necessary authorizations to access personalization data. This may involve checking roles and permissions in the user profile.
  System Check: Conduct a system check to identify any technical issues. This may involve checking logs or running system diagnostics.
  Recreate Personalization: If personalization data is missing, the user can recreate their settings. This may involve setting preferences again in the application.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further, especially if it appears to be a system-wide issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to the user documentation for the specific SAP application to understand how personalization works and how to manage it.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.