How To Fix DPSPP_UI_MSG020 - Completed sales documents can not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_UI_MSG - DP Spare Parts Processing: Messages

• Message number: 020

• Message text: Completed sales documents can not be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_UI_MSG020 - Completed sales documents can not be changed ?

  The SAP error message DPSPP_UI_MSG020 indicates that you are attempting to change a completed sales document, which is not allowed in the SAP system. This error typically occurs in the context of sales order processing, where certain documents are marked as completed and thus locked for further changes.
  Cause:
  
  Document Status: The sales document has been completed, meaning it has reached a status where no further changes can be made. This could be due to the document being fully processed (e.g., delivery has been made, billing has been completed).
  Business Rules: SAP enforces business rules that prevent changes to completed documents to maintain data integrity and ensure that financial and logistical processes are not disrupted.
  Document Type: Certain document types may have restrictions on changes after completion.
  
  Solution:
  
  Check Document Status: Verify the status of the sales document. If it is marked as completed, you will not be able to make changes directly.
  Create a New Document: If changes are necessary, consider creating a new sales document (e.g., a new sales order or a credit memo) to reflect the required changes.
  Use Change Documents: If applicable, you may be able to create a change document or a follow-up document that references the completed document.
  Consult with Your SAP Administrator: If you believe that changes should be allowed based on your business process, consult with your SAP administrator or support team to review the configuration and business rules in place.
  Reopen the Document: In some cases, it may be possible to reopen the document for changes, but this typically requires specific authorizations and is not standard practice.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order) and VA03 (Display Sales Order) to navigate sales documents.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Review SAP documentation or user manuals related to sales order processing for more insights into document statuses and handling completed documents.
  
  If you continue to face issues or if the situation is complex, it may be beneficial to engage with SAP support or your internal IT team for further assistance.