How To Fix DPSPP_BCK_MSG667 - Error during receiving partner details


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

  • Message number: 667

  • Message text: Error during receiving partner details

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DPSPP_BCK_MSG667 - Error during receiving partner details ?

    The SAP error message DPSPP_BCK_MSG667, which indicates "Error during receiving partner details," typically arises in the context of SAP's Supplier Relationship Management (SRM) or similar modules where partner details are being processed. This error can occur due to various reasons, including configuration issues, data inconsistencies, or communication problems between systems.

    Causes:

    1. Data Inconsistencies: There may be missing or incorrect data in the partner details that are being processed.
    2. Configuration Issues: The system may not be properly configured to handle the partner details, leading to errors during processing.
    3. Communication Errors: If the system is trying to communicate with an external partner or system, network issues or incorrect endpoint configurations can lead to this error.
    4. Authorization Issues: The user or system may not have the necessary permissions to access or modify partner details.
    5. System Bugs: There may be bugs or issues in the SAP version being used that affect the processing of partner details.

    Solutions:

    1. Check Data: Verify the partner details being processed for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to the expected formats.
    2. Review Configuration: Check the configuration settings related to partner management in SAP. Ensure that all necessary settings are correctly configured.
    3. Network and Communication: If the error is related to communication with an external system, check network connectivity and ensure that the endpoint configurations are correct.
    4. Authorization Checks: Ensure that the user or system has the necessary authorizations to access and modify partner details. Review role assignments and permissions.
    5. Consult SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error. SAP frequently releases updates that fix bugs and improve functionality.
    6. Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure and gather more detailed error information.
    7. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 for application logs or SE80 for checking the related programs.
    • Documentation: Review SAP documentation related to partner management and error handling for additional insights.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the DPSPP_BCK_MSG667 error and implement an appropriate solution.

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