How To Fix DPR_UI_BSP056 - Could not send e-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: DPR_UI_BSP - PLM Development Projects - BSP UI Messages

• Message number: 056

• Message text: Could not send e-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPR_UI_BSP056 - Could not send e-mail ?

  The SAP error message DPR_UI_BSP056, which indicates "Could not send e-mail," typically arises in the context of the SAP Project Management or Portfolio Management applications when there is an issue with the email functionality. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  SMTP Configuration Issues: The SAP system may not be properly configured to send emails via the Simple Mail Transfer Protocol (SMTP). This could be due to incorrect settings in the SAPconnect configuration.
  
  
  Email Address Issues: The recipient's email address may be invalid or incorrectly formatted, leading to a failure in sending the email.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  
  
  Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
  
  
  Email Server Issues: The email server itself may be down or experiencing issues, preventing emails from being sent.
  
  
  SAP System Errors: There could be underlying issues within the SAP system that are causing the email functionality to fail.
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the settings under the "SMTP" node. Ensure that the SMTP server address, port, and other parameters are correctly configured.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted. Test sending an email to a known good address.
  
  
  
  Test Network Connectivity:
  
  Check if the SAP system can reach the email server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. Check the user's roles and authorizations in the SAP system.
  
  
  
  Check Email Server Status:
  
  Verify that the email server is operational. You may need to contact your IT department or email service provider to check for any outages or issues.
  
  
  
  Review SAP System Logs:
  
  Check the SAP system logs for any additional error messages or warnings that may provide more context about the failure. Use transaction codes like SLG1 to view application logs.
  
  
  
  Test Email Functionality:
  
  Use transaction code SOST to check the status of sent emails. This can help identify if emails are stuck in the queue or if there are any errors logged.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search for notes in the SAP Support Portal.
  Documentation: Review the official SAP documentation for configuring SAPconnect and email settings.
  Community Forums: Consider checking SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP Basis team or SAP support for further assistance.