How To Fix DPR_UI_BSP040 - Error occurred when connecting to the Microsoft Project Server

SAP Error Message - Details

• Message type: E = Error

• Message class: DPR_UI_BSP - PLM Development Projects - BSP UI Messages

• Message number: 040

• Message text: Error occurred when connecting to the Microsoft Project Server

What causes this issue?

You are trying to export a project from Project Management to a
Microsoft (MS) Project Server or to import a project from an MS Project
Server to Project Management. To do this, you have to select an MS
Project Server and enter a user that already exists on the MS Project
Server along with a valid password.

System Response

The Project Management system could not create a connection to the MS
Project Server you selected with the user data you entered.

How to fix this error?

Check whether the user you entered actually exists on the MS Project
Server and whether the password you entered for this user is correct.
Check the following in Customizing for Project Management:
Have you configured the MS Project Server?
Have you created an RFC connection to the MS Project Server?
Have you set up the object type for the object link to the MS Project
Server?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPR_UI_BSP040 - Error occurred when connecting to the Microsoft Project Server ?

  The SAP error message DPR_UI_BSP040 indicates that there was an issue connecting to the Microsoft Project Server. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue. Below are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the Microsoft Project Server.
  Configuration Errors: Incorrect configuration settings in either SAP or Microsoft Project Server can lead to connection failures.
  Authentication Problems: Issues with user credentials or permissions can prevent successful connections.
  Service Availability: The Microsoft Project Server service may be down or not responding.
  Firewall Restrictions: Firewalls may be blocking the necessary ports for communication between SAP and Microsoft Project Server.
  Version Compatibility: Incompatibility between the versions of SAP and Microsoft Project Server can also lead to connection issues.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the Microsoft Project Server. You can use tools like ping or tracert to verify connectivity.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings in SAP for connecting to the Microsoft Project Server. This includes checking the URL, port numbers, and any other relevant parameters.
  
  
  
  Validate User Credentials:
  
  Ensure that the user credentials being used to connect to the Microsoft Project Server are correct and that the user has the necessary permissions.
  
  
  
  Check Microsoft Project Server Status:
  
  Confirm that the Microsoft Project Server is up and running. You may need to restart the service if it is down.
  
  
  
  Firewall and Security Settings:
  
  Review firewall settings to ensure that the necessary ports (typically HTTP/HTTPS) are open for communication between the two systems.
  
  
  
  Consult Logs:
  
  Check the logs in both SAP and Microsoft Project Server for any additional error messages that may provide more context about the issue.
  
  
  
  Update Software:
  
  Ensure that both SAP and Microsoft Project Server are updated to the latest versions to avoid compatibility issues.
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have specific guidance for this error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring the integration with Microsoft Project Server.
  Microsoft Project Server Documentation: Review the Microsoft documentation for any specific requirements or configurations needed for integration with SAP.
  Community Forums: Engage with SAP and Microsoft community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support or your IT department for further assistance.