How To Fix DPCOMMON_UI_MSG001 - Error converting OTF to PDF

SAP Error Message - Details

• Message type: E = Error

• Message class: DPCOMMON_UI_MSG - Dealer Portal: Common: Backend Messages

• Message number: 001

• Message text: Error converting OTF to PDF

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPCOMMON_UI_MSG001 - Error converting OTF to PDF ?

  The SAP error message DPCOMMON_UI_MSG001 typically indicates an issue with converting OTF (Output Text Format) to PDF during the printing process. This error can occur in various scenarios, such as when generating print layouts or reports in SAP.
  Causes:
  
  Missing or Incorrect Printer Configuration: The printer settings in SAP may not be correctly configured, or the specified printer may not support PDF conversion.
  OTF Data Issues: The OTF data being processed may be corrupted or not formatted correctly, leading to conversion failures.
  SAP Kernel or Software Issues: There may be bugs or issues in the SAP kernel or the specific version of the software being used.
  Insufficient Authorizations: The user may not have the necessary authorizations to execute the print job or access the required resources.
  Memory Issues: Insufficient memory or resources on the application server can lead to conversion failures.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in SAP.
  Verify that the printer supports PDF output and is set up to handle OTF data.
  
  
  
  Review OTF Data:
  
  Check the OTF data being generated for any inconsistencies or errors.
  You can use transaction codes like SP01 to view spool requests and analyze the OTF data.
  
  
  
  Update SAP Kernel:
  
  Ensure that you are using the latest version of the SAP kernel. If not, consider applying the latest patches or updates.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to execute the print job and access the required resources.
  
  
  
  Monitor System Resources:
  
  Check the system's memory and resource usage. If the system is low on resources, consider increasing the available memory or optimizing the workload.
  
  
  
  Use Alternative Output Formats:
  
  If the issue persists, consider using alternative output formats (like OTF or other supported formats) instead of PDF for the time being.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be known issues and fixes provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the problem cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SP01 (Spool Request Overview) to check spool requests.
  SPAD (Spool Administration) to manage printer settings.
  
  
  SAP Notes: Always check for specific SAP Notes related to your version of SAP and the error message for any patches or updates that may resolve the issue.
  Documentation: Review SAP documentation for details on OTF and PDF conversion processes.
  
  By following these steps, you should be able to diagnose and potentially resolve the DPCOMMON_UI_MSG001 error in SAP.