How To Fix DPCOMMON_RFC_MSG011 - Sales document & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPCOMMON_RFC_MSG - Dealer Portal: Common: Backend Messages

• Message number: 011

• Message text: Sales document & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPCOMMON_RFC_MSG011 - Sales document & not found ?

  The SAP error message DPCOMMON_RFC_MSG011 typically indicates that a sales document (such as a sales order, quotation, or contract) could not be found in the system. This error can occur in various scenarios, particularly when working with the SAP S/4HANA system or when using the SAP Gateway for OData services.
  Causes:
  
  Incorrect Document Number: The sales document number provided in the request may be incorrect or does not exist in the system.
  Document Deletion: The sales document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to access the sales document.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
  Incorrect Configuration: There may be configuration issues in the system that prevent the document from being found.
  
  Solutions:
  
  Verify Document Number: Check the sales document number for accuracy. Ensure that it is correctly formatted and exists in the system.
  Check Document Status: Verify if the document has been deleted or archived. You can check the document status in the relevant transaction (e.g., VA03 for sales orders).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the sales document. This can be checked with the help of a security administrator.
  Check System Integration: If the system is integrated with other systems, ensure that data synchronization is functioning correctly. Look for any errors in the integration logs.
  Consult Configuration: Review the configuration settings related to sales documents in the system. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, you can debug the OData service or the relevant ABAP code to identify where the error is occurring.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like VA03 (Display Sales Order) or VA02 (Change Sales Order) to check the existence and status of the sales document.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Logs and Traces: Review application logs (SLG1) and system traces (ST22) for any additional error messages or information that could help diagnose the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the issue persists, consider reaching out to SAP support for further assistance.