How To Fix DP_SHARED756 - SAML metadata call responded with http code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 756

• Message text: SAML metadata call responded with http code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED756 - SAML metadata call responded with http code &1 ?

  The SAP error message DP_SHARED756 indicates that there was an issue with the SAML (Security Assertion Markup Language) metadata call, which returned an HTTP error code. This typically occurs in scenarios involving Single Sign-On (SSO) configurations where SAML is used for authentication.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the SAP system and the Identity Provider (IdP) or Service Provider (SP).
  Incorrect URL: The URL configured for the SAML metadata might be incorrect or unreachable.
  IdP/Service Provider Configuration: There may be misconfigurations in the SAML settings on either the IdP or SP side.
  HTTP Error Codes: The specific HTTP error code returned can provide more context. Common codes include:
  
  404 Not Found: The metadata URL is incorrect or the resource is not available.
  500 Internal Server Error: There is an issue on the server side of the IdP.
  403 Forbidden: Access to the resource is denied.
  
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the URL: Verify that the SAML metadata URL is correct and accessible. You can try accessing the URL directly in a web browser to see if it returns the expected metadata.
  Network Connectivity: Ensure that there are no network issues preventing access to the IdP or SP. Check firewalls, proxies, and other network configurations.
  Review SAML Configuration: Double-check the SAML configuration settings in both the SAP system and the IdP. Ensure that the entity IDs, certificates, and endpoints are correctly configured.
  Check Logs: Review the logs on both the SAP system and the IdP for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to the SAP documentation and the IdP documentation for specific configuration guidelines and troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for your IdP for further assistance.
  
  Related Information:
  
  SAML Configuration in SAP: Familiarize yourself with the SAML configuration settings in SAP, including how to set up SSO and configure the IdP.
  HTTP Status Codes: Understanding common HTTP status codes can help diagnose the issue more effectively.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SAML authentication.
  
  By following these steps, you should be able to identify and resolve the cause of the DP_SHARED756 error in your SAP environment.