How To Fix DP_SHARED733 - Tenant &1 could not be upgraded to Subscription Tenant


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 733

  • Message text: Tenant &1 could not be upgraded to Subscription Tenant

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED733 - Tenant &1 could not be upgraded to Subscription Tenant ?

    The SAP error message DP_SHARED733 indicates that a specific tenant (in this case, identified as &1) could not be upgraded to a Subscription Tenant. This error typically arises during the process of transitioning a tenant from a standard or non-subscription model to a subscription-based model within the SAP environment.

    Causes:

    1. Configuration Issues: The tenant may not be configured correctly to support the upgrade. This could include missing or incorrect settings in the system configuration.
    2. License Restrictions: The current license for the tenant may not allow for an upgrade to a subscription model.
    3. Data Integrity Issues: There may be data inconsistencies or integrity issues within the tenant that prevent the upgrade.
    4. Technical Limitations: The underlying infrastructure or version of the SAP system may not support the upgrade.
    5. Dependencies: There may be dependencies on other components or systems that need to be addressed before the upgrade can proceed.

    Solutions:

    1. Check Configuration: Review the configuration settings of the tenant to ensure they meet the requirements for a subscription model. This may involve checking system parameters, user roles, and other settings.
    2. Review Licensing: Verify that the tenant has the appropriate licensing for a subscription model. If not, you may need to contact SAP to discuss licensing options.
    3. Data Cleanup: Conduct a thorough review of the data within the tenant. Address any inconsistencies or integrity issues that may be present.
    4. Upgrade Path: Ensure that the tenant is on a version of the SAP system that supports the upgrade. If necessary, perform any required updates or patches.
    5. Consult Documentation: Refer to SAP's official documentation for specific requirements and steps for upgrading to a subscription tenant. This may provide insights into any prerequisites or common pitfalls.
    6. Contact SAP Support: If the issue persists after checking the above points, it may be beneficial to reach out to SAP Support for assistance. They can provide more detailed diagnostics and guidance based on the specific circumstances of your tenant.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their experiences and solutions.
    • Documentation: Review the SAP Help Portal for detailed guides on tenant management and upgrades, which may include best practices and common issues.

    By following these steps, you should be able to identify the root cause of the DP_SHARED733 error and take appropriate action to resolve it.

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