How To Fix DP_SHARED621 - Error occured when trying to send advice data to core

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 621

• Message text: Error occured when trying to send advice data to core

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED621 - Error occured when trying to send advice data to core ?

  The SAP error message DP_SHARED621 typically indicates an issue related to the data transfer process, particularly when sending advice data to the core system. This error can arise in various contexts, such as during the execution of a process in SAP Advanced Planning and Optimization (APO) or when integrating with other SAP modules.
  Possible Causes:
  
  Data Consistency Issues: There may be inconsistencies or missing data in the advice data being sent.
  Configuration Errors: Incorrect configuration settings in the APO or core system can lead to this error.
  Network Issues: Problems with network connectivity between the systems can interrupt the data transfer.
  Authorization Issues: The user or process may lack the necessary permissions to send data.
  System Performance: High load on the system or performance issues can cause timeouts or failures in data transfer.
  Version Compatibility: Mismatched versions of SAP components can lead to communication issues.
  
  Solutions:
  
  Check Data Integrity: Verify that the advice data being sent is complete and consistent. Look for any missing or incorrect entries.
  Review Configuration: Ensure that all relevant configurations in both the APO and core systems are correctly set up. This includes checking settings related to data transfer and integration.
  Network Diagnostics: Test the network connection between the systems to ensure there are no connectivity issues. Use tools like ping or traceroute to diagnose network problems.
  User Authorizations: Check the user roles and authorizations to ensure that the user or process has the necessary permissions to perform the data transfer.
  Monitor System Performance: Use SAP transaction codes like ST22 (dump analysis) or SM21 (system log) to check for any performance issues or errors that may be affecting the system.
  Check for Updates: Ensure that all SAP components are up to date and compatible with each other. Apply any necessary patches or updates.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (job monitoring), SLG1 (application log), and ST22 (dump analysis) to help diagnose the issue.
  Documentation: Review the official SAP documentation for APO and the core system to understand the data transfer processes and any prerequisites.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.