How To Fix DP_SHARED616 - Tenant identifier &1 is invalid, tenant could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 616

• Message text: Tenant identifier &1 is invalid, tenant could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED616 - Tenant identifier &1 is invalid, tenant could not be created ?

  The SAP error message DP_SHARED616 indicates that there is an issue with the tenant identifier you are trying to use when creating a new tenant in the SAP system. The message states that the tenant identifier is invalid, which prevents the creation of the tenant.
  Cause:
  
  Invalid Tenant Identifier: The tenant identifier you are trying to use may not conform to the required format or may already be in use.
  Naming Conventions: The tenant identifier might not meet the naming conventions set by the system (e.g., length, allowed characters).
  Existing Tenant: A tenant with the same identifier may already exist in the system.
  Authorization Issues: The user attempting to create the tenant may not have the necessary permissions to do so.
  
  Solution:
  
  Check Tenant Identifier: Ensure that the tenant identifier you are using is valid. It should follow the naming conventions specified by SAP (e.g., alphanumeric, specific length).
  Verify Uniqueness: Check if the tenant identifier is already in use. You can do this by querying the existing tenants in the system.
  Review Permissions: Ensure that the user has the necessary authorizations to create a tenant. You may need to consult with your system administrator to verify this.
  Consult Documentation: Refer to the SAP documentation for guidelines on creating tenants and the specific requirements for tenant identifiers.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Configuration: Review the system configuration settings related to tenant management to ensure everything is set up correctly.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.