How To Fix DP_SHARED607 - Tenant &1 has status &1 but that status is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 607

• Message text: Tenant &1 has status &1 but that status is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED607 - Tenant &1 has status &1 but that status is not supported ?

  The SAP error message DP_SHARED607 indicates that a tenant (in this case, a system or client) has a status that is not supported for the operation you are trying to perform. The message typically includes placeholders for the tenant identifier and its current status.
  Cause:
  The error can occur due to several reasons:
  
  Tenant Status: The tenant may be in a status that does not allow certain operations. For example, it could be in a "locked," "inactive," or "maintenance" state.
  Configuration Issues: There may be configuration settings that restrict the operations based on the tenant's status.
  System Updates: If the system is undergoing updates or maintenance, certain tenants may be temporarily unavailable for specific operations.
  Authorization Issues: The user may not have the necessary permissions to perform actions on tenants in certain statuses.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Tenant Status: Verify the current status of the tenant. You can do this by navigating to the relevant tenant management or administration area in SAP.
  Change Tenant Status: If the tenant is in a non-supported status, you may need to change its status to a supported one. This could involve unlocking the tenant or changing it from maintenance mode to active mode.
  Review Configuration: Check the configuration settings related to tenant management to ensure that they are set up correctly and that the tenant is allowed to perform the desired operations.
  Consult Documentation: Refer to SAP documentation or notes related to tenant management for specific guidance on supported statuses and operations.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and the context in which it occurred.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to tenant management and the specific error message for additional troubleshooting steps or patches.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  User Permissions: Ensure that the user account attempting the operation has the necessary permissions to interact with the tenant in its current state.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.