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Message type: E = Error
Message class: DP_SHARED - SAP digital payments add-on shared error messages
Message number: 603
Message text: Card data was not provided
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DP_SHARED603
- Card data was not provided ?The SAP error message DP_SHARED603: Card data was not provided typically occurs in the context of SAP applications that involve payment processing or card transactions. This error indicates that the system expected card data (such as credit card information) to be provided, but it was not included in the transaction or process.
Causes:
- Missing Card Information: The most common cause is that the user did not enter the required card details in the transaction.
- Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the system not recognizing the card data.
- User Input Error: The user may have skipped the card data entry fields or made an error while entering the information.
- Integration Issues: If the SAP system is integrated with third-party payment gateways, there may be issues in the data transfer that prevent card data from being sent or received.
Solutions:
- Check Input Fields: Ensure that all required card data fields are filled out correctly. This includes card number, expiration date, CVV, and cardholder name.
- Review Configuration: Check the configuration settings in the SAP system related to payment processing. Ensure that the necessary parameters for card transactions are correctly set up.
- User Training: Provide training to users on how to properly enter card data in the system to avoid input errors.
- Debugging Integration: If the issue is related to integration with a payment gateway, review the integration settings and logs to identify any data transfer issues.
- Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the version of SAP you are using.
Related Information:
F110
for automatic payment transactions.If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
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