How To Fix DP_SHARED523 - Combination of commerce type and session type not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 523

• Message text: Combination of commerce type and session type not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED523 - Combination of commerce type and session type not supported ?

  The SAP error message DP_SHARED523 indicates that there is an issue with the combination of commerce type and session type in the SAP system, particularly in the context of SAP's Demand Planning (DP) or similar modules. This error typically arises when the system encounters an unsupported configuration or combination of settings.
  Cause:
  
  Incompatible Commerce Type and Session Type: The error usually occurs when the commerce type (e.g., whether it's a standard or special commerce type) does not match the expected session type (e.g., planning session, simulation session).
  Configuration Issues: There may be misconfigurations in the planning area or session settings that lead to this incompatibility.
  Version Mismatch: If there are different versions of the software or components being used, it may lead to unsupported combinations.
  User Authorization: Sometimes, the user may not have the necessary authorizations to access certain commerce types or session types.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the commerce type and session type in the SAP system. Ensure that they are compatible and correctly set up.
  Review Planning Area Settings: Ensure that the planning area is correctly defined and that the commerce type is supported within that planning area.
  Session Type Validation: Validate the session type being used. If you are using a custom session type, ensure that it is properly configured to work with the selected commerce type.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the required commerce and session types.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version you are using for any known issues or additional configuration steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP documentation for Demand Planning and related modules to understand the expected configurations and settings.
  
  By following these steps, you should be able to identify the root cause of the DP_SHARED523 error and implement a suitable solution.