How To Fix DP_SHARED423 - Invalid Tenant supplied: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 423

• Message text: Invalid Tenant supplied: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED423 - Invalid Tenant supplied: &1 ?

  The SAP error message DP_SHARED423 Invalid Tenant supplied: &1 typically occurs in the context of SAP applications that utilize multi-tenancy, such as SAP S/4HANA Cloud or SAP Business Technology Platform (BTP). This error indicates that the tenant ID provided in the request is invalid or not recognized by the system.
  Cause:
  
  Incorrect Tenant ID: The tenant ID supplied in the request may be incorrect or mistyped.
  Tenant Not Configured: The tenant may not be properly configured in the system or may not exist.
  Authorization Issues: The user or service account making the request may not have the necessary permissions to access the specified tenant.
  System Configuration: There may be issues with the system configuration that prevent the tenant from being recognized.
  
  Solution:
  
  Verify Tenant ID: Check the tenant ID being supplied in the request. Ensure that it is correct and matches the expected format.
  Check Tenant Configuration: Ensure that the tenant is properly configured in the SAP system. This may involve checking the tenant settings in the administration console or relevant configuration areas.
  Review User Permissions: Ensure that the user or service account has the necessary permissions to access the specified tenant. This may involve checking roles and authorizations in the SAP system.
  Consult Documentation: Refer to the official SAP documentation for guidance on tenant management and configuration.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the request being made.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.