How To Fix DP_SHARED346 - Tenant &1 could not be deleted from database

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 346

• Message text: Tenant &1 could not be deleted from database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED346 - Tenant &1 could not be deleted from database ?

  The SAP error message DP_SHARED346 indicates that a specific tenant (in this case, identified by &1) could not be deleted from the database. This error typically arises in the context of SAP HANA or SAP S/4HANA systems that utilize multi-tenant database containers (MDC).
  Causes:
  
  Active Connections: The tenant may have active connections or sessions that prevent it from being deleted.
  Dependent Objects: There may be dependent objects or resources (like users, schemas, or other database objects) that are preventing the deletion.
  Insufficient Privileges: The user attempting to delete the tenant may not have the necessary permissions to perform this action.
  Database Locks: There could be locks on the database that are preventing the deletion of the tenant.
  System Configuration Issues: There may be configuration issues or inconsistencies within the database that are causing the deletion to fail.
  
  Solutions:
  
  
  Check Active Connections: Use the SAP HANA Studio or SQL commands to check for active connections to the tenant. If there are active sessions, terminate them before attempting to delete the tenant.
  SELECT * FROM M_SESSION WHERE DATABASE_NAME = '<tenant_name>';
  You can terminate sessions using:
  KILL <session_id>;
  
  
  Review Dependent Objects: Ensure that there are no dependent objects that need to be removed or modified before the tenant can be deleted. This may include users, schemas, or other database objects.
  
  
  Verify User Privileges: Ensure that the user executing the deletion has the necessary privileges. The user should have the DROP privilege on the tenant database.
  
  
  Check for Locks: Investigate if there are any locks on the database that might be preventing the deletion. You can check for locks using:
  SELECT * FROM M_LOCKS;
  
  
  Use the Correct Command: Ensure that you are using the correct SQL command to delete the tenant. The command typically looks like this:
  DROP TENANT <tenant_name>;
  
  
  Consult Logs: Check the database logs for any additional error messages or information that might provide more context on why the deletion failed.
  
  
  Restart the Database: In some cases, restarting the database may help clear any locks or issues that are preventing the deletion.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to tenant deletion errors.
  Documentation: Refer to the official SAP HANA documentation for guidelines on managing tenants and understanding the multi-tenant architecture.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.