How To Fix DP_SHARED340 - Unknown new status requested for tenant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 340

• Message text: Unknown new status requested for tenant &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED340 - Unknown new status requested for tenant &1 ?

  The SAP error message DP_SHARED340, which states "Unknown new status requested for tenant &1," typically occurs in the context of SAP Data Provisioning or when managing tenants in a multi-tenant environment. This error indicates that an invalid or unrecognized status change has been requested for a specific tenant.
  Cause:
  
  Invalid Status Request: The status being requested for the tenant is not recognized by the system. This could be due to a typo, an unsupported status, or a status that is not applicable to the current context.
  Configuration Issues: There may be configuration issues in the system that prevent the status from being recognized.
  System Bugs: Occasionally, this error can arise from bugs in the software or inconsistencies in the system state.
  
  Solution:
  
  Check Status Values: Verify the status you are trying to set for the tenant. Ensure that it is a valid status recognized by the system. Refer to the documentation or configuration settings to confirm the acceptable status values.
  Review Configuration: Check the configuration settings related to the tenant management and ensure that they are correctly set up. This includes checking any relevant parameters or settings in the SAP system.
  Consult Logs: Look at the system logs for more detailed error messages or warnings that could provide additional context about why the status change is failing.
  Update System: If the error is due to a bug, check if there are any patches or updates available for your SAP system that address this issue.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the actions you were performing when the error occurred.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Data Provisioning and tenant management for more details on valid status values and their meanings.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Version: Ensure that you are aware of the specific version of SAP you are using, as error messages and their resolutions can vary between versions.
  
  By following these steps, you should be able to identify the cause of the DP_SHARED340 error and implement a solution.