How To Fix DP_SHARED316 - No auth data found in charge request although capturing is not enabled

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 316

• Message text: No auth data found in charge request although capturing is not enabled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED316 - No auth data found in charge request although capturing is not enabled ?

  The SAP error message DP_SHARED316 indicates that there is no authorization data found in the charge request, and it specifically mentions that capturing is not enabled. This error typically occurs in the context of payment processing or transaction handling within SAP systems, particularly when dealing with payment gateways or financial transactions.
  Cause:
  
  Missing Authorization Data: The error suggests that the system is expecting authorization data (like a payment token or authorization code) but cannot find it in the charge request.
  Capturing Not Enabled: The message indicates that capturing of funds is not enabled for the transaction, which means that the system is not set up to finalize the payment process.
  Configuration Issues: There may be configuration issues in the payment processing settings, such as incorrect settings for payment methods, gateways, or transaction types.
  Integration Issues: If the SAP system is integrated with external payment gateways, there may be issues with the integration that prevent the authorization data from being passed correctly.
  
  Solution:
  
  Check Configuration: Review the configuration settings for payment processing in SAP. Ensure that the payment method and gateway settings are correctly configured to allow for authorization and capturing of payments.
  Enable Capturing: If capturing is required for your business process, ensure that it is enabled in the system settings. This may involve adjusting settings in the payment processing module or the specific payment gateway configuration.
  Verify Authorization Data: Ensure that the charge request includes the necessary authorization data. This may involve checking the integration with the payment gateway to ensure that the data is being sent correctly.
  Review Logs: Check the application logs or transaction logs for more detailed error messages or warnings that could provide additional context about the issue.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling payment processing errors and configuration settings.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  Payment Gateway Documentation: If you are using a third-party payment gateway, consult their documentation for any specific requirements or troubleshooting steps related to authorization and capturing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your system administrator for further assistance.