How To Fix DP_SHARED255 - Tenant identifier &1 is invalid, tenant could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 255

• Message text: Tenant identifier &1 is invalid, tenant could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED255 - Tenant identifier &1 is invalid, tenant could not be created ?

  The SAP error message DP_SHARED255 indicates that there is an issue with the tenant identifier when trying to create a new tenant in a multi-tenant environment. This error typically arises in systems that utilize the SAP HANA database or SAP Cloud Platform, where multi-tenancy is a feature.
  Cause:
  
  
  Invalid Tenant Identifier: The tenant identifier provided does not conform to the required format or is not valid. This could be due to:
  
  The identifier being too long or too short.
  The identifier containing invalid characters (e.g., special characters that are not allowed).
  The identifier already being in use by another tenant.
  
  
  
  Configuration Issues: There may be configuration settings in the system that restrict the creation of new tenants or enforce specific naming conventions.
  
  
  Database Constraints: The underlying database may have constraints that prevent the creation of a tenant with the specified identifier.
  
  
  Solution:
  
  
  Check Tenant Identifier: Ensure that the tenant identifier you are trying to use:
  
  Meets the naming conventions (e.g., length, allowed characters).
  Is unique and not already in use by another tenant.
  
  
  
  Review System Configuration: Check the system settings and configurations related to tenant management. Ensure that there are no restrictions or limitations that would prevent the creation of a new tenant.
  
  
  Consult Documentation: Refer to the official SAP documentation for guidelines on tenant naming conventions and creation processes. This can provide insights into what is acceptable for tenant identifiers.
  
  
  Database Checks: If you have access to the database, check for any existing tenants and their identifiers to ensure there are no conflicts.
  
  
  Error Logs: Review the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional tools or insights to help resolve the issue.
  
  
  Related Information:
  
  SAP HANA Multi-Tenancy: Understanding how multi-tenancy works in SAP HANA can provide context on how tenants are managed and created.
  SAP Notes and Knowledge Base Articles: Search for relevant SAP Notes or articles that may address similar issues or provide updates on known bugs.
  Community Forums: Engaging with the SAP community forums can also be helpful, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create the tenant.