How To Fix DP_SHARED252 - Unknown new status requested for tenant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 252

• Message text: Unknown new status requested for tenant &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED252 - Unknown new status requested for tenant &1 ?

  The SAP error message DP_SHARED252 with the description "Unknown new status requested for tenant &1" typically occurs in the context of SAP Data Provisioning or SAP Landscape Management (LaMa) when there is an attempt to change the status of a tenant (such as a database or application instance) to a state that is not recognized by the system.
  Cause:
  
  Invalid Status Request: The status being requested for the tenant is not defined or recognized by the system. This could happen if there is a typo in the status name or if the status is not valid for the current context.
  Configuration Issues: There may be configuration issues in the system that prevent it from recognizing the requested status.
  Version Mismatch: If there are discrepancies between the versions of the components involved (e.g., database, application server), it may lead to unrecognized status requests.
  System State: The current state of the tenant may not allow for the requested status change (e.g., trying to start a tenant that is already running).
  
  Solution:
  
  Check Status Request: Verify the status you are trying to set for the tenant. Ensure that it is a valid status recognized by the system.
  Review Configuration: Check the configuration settings for the tenant and ensure that they are correctly set up. Look for any discrepancies that might lead to this error.
  Consult Documentation: Refer to the SAP documentation for the specific version you are using to understand the valid statuses and their meanings.
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  Update Components: Ensure that all components of your SAP system are up to date and compatible with each other. This includes the database, application server, and any other relevant components.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs or context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for Data Provisioning or Landscape Management for more details on tenant management and status changes.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the DP_SHARED252 error message.