How To Fix DP_SHARED247 - Tenant &1 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 247

• Message text: Tenant &1 could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED247 - Tenant &1 could not be created ?

  The SAP error message DP_SHARED247, which states "Tenant &1 could not be created," typically occurs during the process of creating a new tenant in an SAP system, particularly in the context of SAP HANA or SAP S/4HANA environments. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  
  Insufficient Permissions: The user attempting to create the tenant may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Resource Limitations: The system may be running low on resources (e.g., memory, disk space) required to create a new tenant.
  
  
  Configuration Issues: There may be misconfigurations in the system settings or parameters that prevent the creation of a new tenant.
  
  
  Existing Tenant Conflicts: A tenant with the same name or identifier may already exist, leading to conflicts during the creation process.
  
  
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also lead to this error.
  
  
  System Version Compatibility: The version of the SAP system or the database may not support the creation of new tenants due to compatibility issues.
  
  
  Solutions:
  
  
  Check User Permissions: Ensure that the user has the necessary roles and authorizations to create a tenant. This may involve checking the user's profile and adjusting permissions as needed.
  
  
  Monitor System Resources: Check the system's resource usage (CPU, memory, disk space) and ensure that there are sufficient resources available. If resources are low, consider freeing up space or scaling the system.
  
  
  Review Configuration Settings: Verify the configuration settings related to tenant management. Ensure that all parameters are correctly set according to the system's requirements.
  
  
  Check for Existing Tenants: Use the appropriate transaction or command to list existing tenants and confirm that there is no conflict with the name or identifier of the new tenant.
  
  
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any error logs or issues that may need to be resolved.
  
  
  Consult Documentation: Refer to the official SAP documentation for tenant management to ensure that all prerequisites and steps are being followed correctly.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on the system logs and configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (e.g., transaction SM21) for any related error messages that could provide more context about the failure.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the DP_SHARED247 error and successfully create the tenant.