How To Fix DP_SHARED211 - Card not in database

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 211

• Message text: Card not in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED211 - Card not in database ?

  The SAP error message DP_SHARED211: Card not in database typically occurs in the context of SAP's Demand Planning (DP) module, which is part of the SAP Advanced Planning and Optimization (APO) suite. This error indicates that the system is unable to find a specific card (or key figure) in the database that is required for processing.
  Causes:
  
  Missing Master Data: The card or key figure that the system is trying to access may not exist in the master data tables.
  Incorrect Configuration: There may be a configuration issue in the planning area or the data model that is preventing the system from recognizing the card.
  Data Transfer Issues: If data is being transferred from another system or from a different planning area, there may be issues with the data transfer process.
  Authorization Issues: The user may not have the necessary authorizations to access the card or key figure in question.
  
  Solutions:
  
  Check Master Data: Verify that the card or key figure exists in the relevant master data tables. You can do this by checking the master data in the SAP GUI or using transaction codes like /SAPAPO/MD02 for checking master data.
  Review Configuration: Ensure that the planning area and the key figures are correctly configured. You can check this in the configuration settings of the SAP APO system.
  Data Consistency Check: Run consistency checks on the planning area to ensure that all necessary data is present and correctly configured. You can use transaction /SAPAPO/TS for this purpose.
  Check Data Transfer: If data is being transferred from another system, ensure that the transfer process is functioning correctly and that all necessary data has been loaded into the system.
  Authorization Check: Ensure that the user has the necessary authorizations to access the card or key figure. This can be checked in the user roles and authorizations settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/MD02, /SAPAPO/TS, and others that may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for Demand Planning and the specific configuration of your planning area to ensure that everything is set up correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, or to reach out to SAP support for assistance.