How To Fix DP_SHARED201 - Error creating customer: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 201

• Message text: Error creating customer: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED201 - Error creating customer: &1 ?

  The SAP error message DP_SHARED201, which states "Error creating customer: &1," typically occurs during the process of creating a customer record in the SAP system. The "&1" placeholder usually indicates a specific error code or message that provides more context about the issue.
  Possible Causes:
  
  Data Validation Issues: The data being entered may not meet the required validation rules. This could include missing mandatory fields, incorrect formats, or invalid values.
  Authorization Problems: The user may not have the necessary permissions to create a customer record.
  Configuration Issues: There may be configuration problems in the customer master data settings or related modules.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  Duplicate Entries: Attempting to create a customer that already exists in the system can trigger this error.
  
  Solutions:
  
  Check Input Data: Review the data being entered for the customer record. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  Review Error Code: Look at the specific error code or message that accompanies DP_SHARED201. This can provide more insight into the exact issue.
  User Authorizations: Verify that the user has the necessary authorizations to create customer records. This may involve checking roles and permissions in the SAP system.
  Consult Configuration: Check the configuration settings related to customer master data. Ensure that all necessary settings are correctly configured.
  Check for Duplicates: Search the customer database to see if a customer with the same details already exists.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like XD01 (Create Customer) or VD01 (Create Customer for Sales Area) to attempt the creation process again after addressing the issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches and updates.
  Documentation: Refer to SAP Help documentation for guidelines on creating customer records and understanding error messages.
  
  By following these steps, you should be able to identify and resolve the issue causing the DP_SHARED201 error.