How To Fix DP_SHARED175 - External payment direct capture is not supported by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 175

• Message text: External payment direct capture is not supported by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED175 - External payment direct capture is not supported by &1 ?

  The SAP error message DP_SHARED175 indicates that the external payment direct capture is not supported for the specified payment method or configuration. This error typically arises in the context of payment processing, particularly when dealing with external payment systems or methods that are not configured to support direct capture in SAP.
  Cause:
  
  Unsupported Payment Method: The payment method specified (indicated by &1 in the error message) may not be configured to allow direct capture of external payments.
  Configuration Issues: There may be a misconfiguration in the payment processing settings within SAP, such as missing parameters or incorrect settings for the payment method.
  Integration Issues: If you are using an external payment service or gateway, it may not support direct capture for the specified payment method.
  Version Limitations: The version of SAP you are using may have limitations regarding certain payment methods or features.
  
  Solution:
  
  
  Check Payment Method Configuration:
  
  Go to the configuration settings for payment methods in SAP (Transaction code: OBPM1 for payment methods).
  Ensure that the payment method you are using is configured to allow direct capture.
  
  
  
  Review Integration Settings:
  
  If you are using an external payment processor, check the integration settings to ensure that the payment method is supported for direct capture.
  Consult the documentation of the external payment service to verify compatibility.
  
  
  
  Update SAP Configuration:
  
  If necessary, update the configuration to enable direct capture for the payment method. This may involve setting specific parameters or flags in the payment method configuration.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on configuration.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the payment method now supports direct capture and that the error no longer occurs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and settings, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (Payment Methods) and FBZP (Payment Program Configuration).
  Documentation: Review SAP documentation related to payment processing and integration with external payment systems.
  Community Forums: Engage with SAP community forums or user groups for insights and shared experiences regarding similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.