How To Fix DP_SHARED147 - Payment Service Provider &1 is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 147

• Message text: Payment Service Provider &1 is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED147 - Payment Service Provider &1 is inactive ?

  The SAP error message DP_SHARED147 indicates that the Payment Service Provider (PSP) specified in the system is inactive. This can occur in various scenarios, particularly when dealing with payment processing in SAP systems that integrate with external payment service providers.
  Cause:
  
  Inactive Payment Service Provider: The most common cause is that the specified PSP is not activated in the system. This could be due to configuration issues or the PSP being intentionally deactivated.
  Configuration Errors: There may be errors in the configuration settings for the PSP, such as incorrect parameters or missing information.
  System Updates: If there have been recent updates or changes to the system, it may have affected the status of the PSP.
  Authorization Issues: The user may not have the necessary authorizations to access or activate the PSP.
  
  Solution:
  
  
  Activate the Payment Service Provider:
  
  Go to the configuration settings for the Payment Service Provider in your SAP system.
  Check the status of the PSP and ensure it is activated. This can typically be done in the transaction code related to payment processing (e.g., SPRO for configuration).
  If the PSP is inactive, activate it and save the changes.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the PSP to ensure all required fields are filled out correctly.
  Verify that the PSP is correctly linked to the payment methods you are using.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to access the PSP has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific instructions related to the PSP you are using, as different providers may have unique requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE37 (for function modules) that may help in troubleshooting.
  Payment Service Provider Documentation: Each PSP may have specific integration and configuration documentation that can provide insights into common issues and their resolutions.
  SAP Community: Engaging with the SAP Community forums can also be beneficial, as other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to resolve the DP_SHARED147 error and successfully activate the Payment Service Provider in your SAP system.