How To Fix DP_SHARED135 - Unable to retrieve data for tenant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 135

• Message text: Unable to retrieve data for tenant &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED135 - Unable to retrieve data for tenant &1 ?

  The SAP error message DP_SHARED135, which states "Unable to retrieve data for tenant &1," typically occurs in the context of SAP Data Intelligence or SAP HANA when there is an issue with accessing data for a specific tenant. This error can arise due to various reasons, including configuration issues, connectivity problems, or data source unavailability.
  Causes:
  
  Tenant Configuration Issues: The tenant specified in the error message may not be properly configured or may not exist.
  Network Connectivity Problems: There may be network issues preventing access to the data source associated with the tenant.
  Authorization Issues: The user or service account may not have the necessary permissions to access the data for the specified tenant.
  Data Source Unavailability: The data source (e.g., database, service) may be down or unreachable.
  Incorrect Tenant ID: The tenant ID provided in the error message may be incorrect or misspelled.
  
  Solutions:
  
  
  Check Tenant Configuration:
  
  Verify that the tenant ID specified in the error message is correct and that the tenant is properly configured in the system.
  Ensure that all necessary parameters for the tenant are set up correctly.
  
  
  
  Network Connectivity:
  
  Check the network connection to ensure that the system can reach the data source.
  Use tools like ping or traceroute to diagnose any network issues.
  
  
  
  Authorization:
  
  Review the user permissions and roles assigned to the user or service account attempting to access the tenant data.
  Ensure that the account has the necessary authorizations to access the data.
  
  
  
  Data Source Status:
  
  Check the status of the data source to ensure it is up and running.
  If the data source is down, work with your IT team to resolve the issue.
  
  
  
  Review Logs:
  
  Check the application logs for more detailed error messages that may provide additional context about the issue.
  Look for any related error messages that could indicate a broader problem.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific version of SAP Data Intelligence or HANA you are using for any known issues or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any additional context or related errors that may help in diagnosing the problem.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the DP_SHARED135 error message.