How To Fix DP_SHARED076 - Initiate External Payment Request was not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 076

• Message text: Initiate External Payment Request was not provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED076 - Initiate External Payment Request was not provided ?

  The SAP error message DP_SHARED076 indicates that the system is unable to initiate an external payment request because the necessary parameters or data required for the request have not been provided. This error typically occurs in the context of payment processing, particularly when dealing with external payment systems or interfaces.
  Cause:
  
  Missing Parameters: The error often arises when required fields or parameters for the payment request are not filled in or are missing from the configuration.
  Configuration Issues: There may be issues with the configuration of the payment method or the payment program settings.
  Authorization Issues: The user may not have the necessary authorizations to initiate the payment request.
  Data Inconsistencies: There could be inconsistencies in the data being processed, such as incorrect vendor or customer information.
  
  Solution:
  
  Check Required Fields: Ensure that all required fields for the external payment request are filled in correctly. This includes checking the payment method, bank details, and any other relevant information.
  Review Configuration: Verify the configuration settings for the payment method in the SAP system. Ensure that the external payment request settings are correctly defined.
  User Authorizations: Check if the user has the necessary authorizations to initiate external payment requests. If not, appropriate roles and permissions should be assigned.
  Data Validation: Validate the data being used for the payment request. Ensure that all necessary master data (like vendor or customer records) is complete and accurate.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the payment processing module you are using (e.g., SAP FI, SAP S/4HANA).
  Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical assistance from an SAP developer or consultant.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) to manage payment processes.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.