How To Fix DP_SHARED067 - PayerByPaymentServiceProvider was not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 067

• Message text: PayerByPaymentServiceProvider was not provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED067 - PayerByPaymentServiceProvider was not provided ?

  The SAP error message DP_SHARED067 with the description "PayerByPaymentServiceProvider was not provided" typically occurs in the context of payment processing within SAP systems, particularly when dealing with payment service providers (PSPs) or payment processing modules.
  Cause:
  This error usually arises when the system expects a payer identifier or information related to the payment service provider, but it is missing or not properly configured. The following are common causes:
  
  Missing Configuration: The payment service provider configuration may not be set up correctly in the SAP system.
  Incomplete Data: The transaction or document being processed may lack necessary payer information.
  Integration Issues: There may be issues with the integration between SAP and the payment service provider, leading to missing data.
  User Input Error: The user may not have entered the required payer information during the transaction process.
  
  Solution:
  To resolve the DP_SHARED067 error, consider the following steps:
  
  
  Check Configuration:
  
  Ensure that the payment service provider is correctly configured in the SAP system. This includes verifying that all necessary parameters and settings are in place.
  
  
  
  Review Transaction Data:
  
  Check the transaction or document that triggered the error. Ensure that all required fields, especially those related to the payer and payment service provider, are filled out correctly.
  
  
  
  Integration Verification:
  
  If your SAP system is integrated with an external payment service provider, verify that the integration is functioning correctly. This may involve checking API connections, data mappings, and ensuring that the necessary data is being sent and received.
  
  
  
  User Training:
  
  If the error is due to user input, consider providing additional training or documentation to users on how to correctly enter payer information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support resources for specific guidance related to the payment processing module you are using.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing (e.g., F110 for automatic payment transactions) to better understand where the error may be occurring.
  Logs and Traces: Review system logs and traces to gather more context about the error, which can help in diagnosing the root cause.
  
  By following these steps, you should be able to identify and resolve the issue related to the DP_SHARED067 error in your SAP system.