How To Fix DO635 - Not enough work processes (& in total, & can be used)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DO - Dictionary: Mass activation of domains and data elements

  • Message number: 635

  • Message text: Not enough work processes (& in total, & can be used)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DO635 - Not enough work processes (& in total, & can be used) ?

    The SAP error message DO635 indicates that there are not enough work processes available to handle the current workload. This can occur in various scenarios, such as when there are too many users logged in, when background jobs are running, or when there are long-running transactions that are consuming available work processes.

    Cause:

    1. Insufficient Work Processes: The number of work processes configured in the SAP system is lower than what is required to handle the current workload.
    2. High User Load: A sudden increase in the number of users or transactions can lead to a shortage of available work processes.
    3. Long-Running Transactions: If there are transactions that take a long time to complete, they can occupy work processes and prevent new requests from being processed.
    4. Configuration Issues: Incorrect configuration of the instance profile settings related to work processes can lead to this error.
    5. Background Jobs: A large number of background jobs running simultaneously can consume available work processes.

    Solution:

    1. Increase Work Processes:

      • Review the current configuration of work processes in the instance profile (transaction RZ10).
      • Increase the number of dialog, background, or update work processes as needed. This can be done by modifying the instance profile parameters (e.g., rdisp/wp_no_dia, rdisp/wp_no_btc, etc.).
      • After making changes, restart the SAP instance for the changes to take effect.
    2. Monitor and Optimize Workload:

      • Use transaction ST03N to analyze the workload and identify long-running transactions or background jobs that can be optimized or rescheduled.
      • Consider implementing performance tuning measures for long-running transactions.
    3. Limit Concurrent Users:

      • If possible, limit the number of concurrent users or schedule heavy processing tasks during off-peak hours to reduce the load on the system.
    4. Check for Stuck Processes:

      • Use transaction SM50 to monitor the work processes and check for any stuck or long-running processes that may need to be terminated.
    5. Review Background Jobs:

      • Use transaction SM37 to review background jobs and check if any jobs are taking longer than expected. Reschedule or optimize these jobs if necessary.

    Related Information:

    • Transaction Codes:

      • RZ10: To change instance profile parameters.
      • ST03N: To analyze workload and performance.
      • SM50: To monitor work processes.
      • SM37: To monitor background jobs.
    • SAP Notes: Check for relevant SAP Notes that may provide additional guidance or patches related to work process management.

    • Documentation: Refer to SAP documentation for best practices on configuring and managing work processes in your specific SAP environment.

    By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the DO635 error and improve the performance of your SAP system.

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