How To Fix DMF_OUTBOUND457 - &1 promotion items excluded; items must refer to base unit of measure

SAP Error Message - Details

• Message type: E = Error

• Message class: DMF_OUTBOUND -

• Message number: 457

• Message text: &1 promotion items excluded; items must refer to base unit of measure

What causes this issue?

You cannot transfer promotions to a target system which has offers
unless the articles included in the promotion have their base unit of
measure entered as the sales unit of measure.
In the ERP system articles can be included in a promotion and have a
special promotion price for any of their allowed units of measure. In
the target system, offers have terms for which the sales unit of measure
must also be the article's base unit of measure.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Only promotion items in the ERP system which have their base unit of
measure entered as their sales unit of measure are transferred.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMF_OUTBOUND457 - &1 promotion items excluded; items must refer to base unit of measure ?

  The SAP error message DMF_OUTBOUND457 indicates that certain promotion items have been excluded from a data transfer or outbound process because they do not refer to the base unit of measure. This error typically occurs in the context of data management frameworks (DMF) when dealing with promotional items in SAP.
  Cause:
  The error arises when the promotion items being processed do not align with the expected base unit of measure defined in the system. This can happen due to several reasons:
  
  Unit of Measure Mismatch: The promotion items may be defined with a different unit of measure than what is set as the base unit of measure in the system.
  Configuration Issues: There may be configuration issues in the material master or promotion setup that lead to inconsistencies in unit of measure definitions.
  Data Integrity Issues: The data being transferred may have integrity issues, such as missing or incorrect unit of measure information.
  
  Solution:
  To resolve the DMF_OUTBOUND457 error, you can take the following steps:
  
  
  Check Base Unit of Measure:
  
  Verify the base unit of measure for the promotion items in the material master. Ensure that the promotion items are correctly defined with the appropriate base unit of measure.
  
  
  
  Review Promotion Setup:
  
  Check the configuration of the promotion in the system. Ensure that all items included in the promotion are compatible with the base unit of measure.
  
  
  
  Data Validation:
  
  Validate the data being processed to ensure that all promotion items have the correct unit of measure defined. This may involve checking the data source or the data mapping used in the outbound process.
  
  
  
  Adjust Configuration:
  
  If necessary, adjust the configuration settings in the SAP system to ensure that the promotion items can be processed correctly. This may involve updating the material master or promotion definitions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on handling promotion items and unit of measure settings.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform tests to ensure that the promotion items are now included in the outbound process without errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling promotion items and unit of measure issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM02 (Change Material), and others that may help in reviewing and adjusting material master data.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to ensure that promotion items are processed correctly in SAP.